Contradictory to common belief, conflict is not always bad or something we should avoid, like the conflict or arguments arising in brainstorming sessions. However, a conflict that disrupts the team and hampers productivity is unacceptable. Managing such disagreements can be tricky, especially within a remote team. Explore some ideas to resolve conflict within the virtual team here.
A conflict between two ideas leading to a healthy discussion or argument is expected in a brainstorming session. Usually, an idea evolving from such a session might lead to innovation. Such productive conflict situations are always encouraged by the managers and leaders. However, a conflict that disrupts the team is not an acceptable situation and hampers productivity. At the same time, we also know that often it becomes impossible to avoid conflict within a team. Managing such conflicts is always tricky, especially within a remote team.
The option of face-to-face reconciliations makes the situation less formidable. As they say, vent your thoughts, shake your hands, and let go of all grudges against each other. However, when that option is unavailable, you should find creative ways to resolve conflicts. Whatever you do, always ensure that you nip these conflicts in the bud and don’t let them blow out of proportion. Conflict management is a must-have skill as you would not want your team to lose motivation, negatively impacting efficiency.
Despite taking measures to avoid conflicts, they still occur occasionally, especially within a virtual team. After all, we work with humans. Let’s explore some ideas to resolve conflicts effectively with remote teams:
Resolution of conflicts is not always easy and might already impact productivity or loss of all-important time. So, it is good to follow the age-old saying, “prevention is better than cure.” Here are some ways to prevent conflicts from taking place:
To sum it up, conflict resolution takes time and effort. Also, managing remote teams is much different from office-based teams. Due to the Covid19 pandemic, now most companies are working on a hybrid model to offer employees more flexibility. In such a situation, communication is the key. Ensure clear communication within the team regarding the project so that your team knows what is expected from them. Managing a virtual team is no easy task. However, following the above pointers will help you overcome this daunting challenge and succeed.
Conflict resolution is, after all, a much-appreciated skill set.